The step on the driver’s side try’s to come out but then goes back in. If I grab them and hold them for a second they will stay out. I have lubed all moving parts and checked for any debris so far. Still have same problem.
If Your 2016 Cadillac Escalade's power running boards aren't working, usually, the simplest thing You can do is just reset them. There's a small disable switch underneath the HVAC climate control system in the middle of Your bash board that will let You toggle the system on and off. If, however...