2015 Chevy Suburban MyLink reboot issue

[kanico]

The MyLink Radio in my 2015 Suburban randomly reboots... the screen goes blank, I loose bluetooth connectivity and the audio stream (USB with MP3's) that I am listening to gets interrupted and if I am navigating I have to for it to recycle (1 - 2 minutes) before I can resume navigation. This problem happens if I am driving or sitting still, regardless of whether or not I am using navigation (and happens even when I am NOT currently viewing the navigation screen). The audio does seem to stutter seconds before the radio display screen goes blank and the radio reboots.

This is an intermittent problem that I am having with my 2015 Chevrolet Suburban MyLink with Navigation. I've had the dealer keep my car all day for diagnosis, but they were unable to duplicate this issue, since it only happens about once every couple of hours.

I posted this problem on you tube: https://www.youtube.com/watch?v=iKoe_BKGz14

Another owner of a 2015 Tahoe posted on my Youtube article commenting that he was having the same problem.

I opened up a CASE# with General Motors... I will post updates here and on the Youtube article as I get them.

 

[BeachBourbon]

This is one of my complaints about newer vehicles - a bunch of electronic stuff that you don't want, don't need and doesn't work.

- I know where I'm going in life, I don't need your GPS.
- I know what music I like, and don't need to search a satellite to get it.
- I know all the same stuff is on a phone, so why would I pay a premium for something in my Rig that I already have in my pocket?

Call me old fashioned, call me over the hill, but also call me General Motor's target market for selling a Suburban