Adaptive cruise won’t start/work, 2022 Silverado Custom

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ZachC

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Hi, my Silverado has a gap setting button on steering wheel, and has an indicator light for showing when a vehicle ahead is detected. However, I cannot seem to engage the adaptive cruise control. I have read the owners manual, where it says to press and hold the cruise control cancel button on the steering wheel to switch modes from cc to acc, but all it does after 10 seconds or so is completely disengage the REGULAR cruise control until the truck is shut off and restarted.

I truly sit here and hope that GM would not configure and sell a truck with the forward camera, the gap adjustment button, and vehicle detection tech, only to OMIT the adaptive cruise control after all this!

Can you guys share any thoughts and recommendations? Thanks in advance.
 
Have you checked with your salesperson who should have demonstrated how to engage it?
Otherwise contact service department to see if there is an issue.
I assume you looked closely at the window sticker and you dont have a vehicle with a missing chip to be installed at a later date.
 
zora said:
Have you checked with your salesperson who should have demonstrated how to engage it?
Otherwise contact service department to see if there is an issue.
I assume you looked closely at the window sticker and you dont have a vehicle with a missing chip to be installed at a later date.
Click to expand...
This is a company-assigned vehicle to me. I did not see the sticker. The truck was purchased from a dealership in NC and driven/transferred to me. So I didn’t get a salesperson to demonstrate anything. The only thing l know to do is to call a Chevy dealer and run this by them. I was mainly asking to see if anyone has ran into this problem similar to me. It just makes no sense to me to put in all these other components, and then omit a feature entirely possible to function with these components.
 
Oh, and the owners manual walks the reader through this: we are to hold the cancel-cruise button down until the mode changes/toggles from regular to adaptive cruise.
 
What happens if you dont hit cancel and turn cc on and just hit set at the desired speed?
 
Good question. I tried that. It simply continues to approach the vehicle ahead. It does not let up/adjust speed to maintain a set following distance.
 
Sounds like you are doing everything correctly based on the owners manual. Drop by a local dealer and see if they can find a problem with the system.
 
Have you check your fuse or relay? A blown fuse or bad relay can interrupt the circuits necessary for the cruise control system to work.
 
Erick4K said:
Have you check your fuse or relay? A blown fuse or bad relay can interrupt the circuits necessary for the cruise control system to work.
Click to expand...
I will check that; no I hadn’t yet. Any idea whether it’s clearly labeled enough to identify in the fuse/relay box? 2k miles on the truck now. But a fuse is a fuse.
 
ZachC said:
I will check that; no I hadn’t yet. Any idea whether it’s clearly labeled enough to identify in the fuse/relay box? 2k miles on the truck now. But a fuse is a fuse.
Click to expand...
So it's over a month and you didn't go back to the dealer?
 
I have an appointment scheduled. No. You’ll have to forgive me for not doing this fast enough.
 
ZachC said:
I have an appointment scheduled. No. You’ll have to forgive me for not doing this fast enough.
Click to expand...
Just pointing our you shouldn't have to be figuring out what the problem is on a brand new vehicle.
 
ZachC said:
Hi, my Silverado has a gap setting button on steering wheel, and has an indicator light for showing when a vehicle ahead is detected. However, I cannot seem to engage the adaptive cruise control. I have read the owners manual, where it says to press and hold the cruise control cancel button on the steering wheel to switch modes from cc to acc, but all it does after 10 seconds or so is completely disengage the REGULAR cruise control until the truck is shut off and restarted.

I truly sit here and hope that GM would not configure and sell a truck with the forward camera, the gap adjustment button, and vehicle detection tech, only to OMIT the adaptive cruise control after all this!

Can you guys share any thoughts and recommendations? Thanks in advance.
Click to expand...
I have this same issue
 
So I took it to the dealer the other day…
They ran my vin, and even know it seemingly has all of the equipment on the vehicle to facilitate adaptive cruise control’s function, GM did not equip the custom trim line with adaptive cruise control. I must really say that this is this a sheer disappointment. So future buyers, beware, be very careful on making any kind of assumptions at your vehicle will be eqipped with any even quasi-standard safety technology. and to top it all off when you get the trailing distance adjustment button that’s on the steering wheel. You will see an adaptive cruise control icon on the driver information display in the dash, but that’s just GM toying with you as one of their valued customers.
 
ZachC said:
So I took it to the dealer the other day…
They ran my vin, and even know it seemingly has all of the equipment on the vehicle to facilitate adaptive cruise control’s function, GM did not equip the custom trim line with adaptive cruise control. I must really say that this is this a sheer disappointment. So future buyers, beware, be very careful on making any kind of assumptions at your vehicle will be eqipped with any even quasi-standard safety technology. and to top it all off when you get the trailing distance adjustment button that’s on the steering wheel. You will see an adaptive cruise control icon on the driver information display in the dash, but that’s just GM toying with you as one of their valued customers.
Click to expand...
 
ZachC said:
So I took it to the dealer the other day…
They ran my vin, and even know it seemingly has all of the equipment on the vehicle to facilitate adaptive cruise control’s function, GM did not equip the custom trim line with adaptive cruise control. I must really say that this is this a sheer disappointment. So future buyers, beware, be very careful on making any kind of assumptions at your vehicle will be eqipped with any even quasi-standard safety technology. and to top it all off when you get the trailing distance adjustment button that’s on the steering wheel. You will see an adaptive cruise control icon on the driver information display in the dash, but that’s just GM toying with you as one of their valued customers.
Click to expand...
Just checked Chevy site, Custom does not come with ACC. It should have cruise grade braking.
 
Last edited:
I have the same issue with the RST trim package.
 
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