2018 Power Lift Gate Not Working Properly.

[MadMax13089]

I have a 2018 LT and my auto lift gate will open from the key fob, the knob on the inside door, at MAX, and 3/4, and the outside lift gate handle. Then, it will not close from any option. I have three factory remotes, brand new batteries, I’ve disconnected my vehicle battery to try and reset and nothing works. When I hit each button the lights all light up, but will not close. If I hold the inside lift gate button it will reset the level, but still not close. I’ve also swapped the drivers side actuator out with one know to work and still nothing. Any ideas?? I’m lost.

 

[zora]

If you select Off, can you manually close it?