2006 Chevy HHR Damaged Via Dolly Towing - How to deal with the tow company?

mjohnson2469

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Recently my girlfriend stayed the night at my apartment. She accidently parked in resident parking and was towed overnight. I agree this was completely her error, and we were ready to pay the $300 tow fee to get it back as she had to leave the next morning to dive to another state 1500 mi away to get her affairs in order and move her stuff before she deploys for active duty.

We called the tow company and they admitted they towed it, but there was a "problem" with the tow. During the tow they cracked the oil pan. The manager was willing to let her take a "rental" they have for their associated Auto Repair business. It was a small 4 door sedan and lacked the space needed. The manager (who I had to talk to via cell as he left to head on to the lake during all this) said we can always rent something ourselves and we can "Work it out". However, we don't have the nearly $600 needed to rent a car to drive that has even close to the same storage. So she had to delay her trip, take additional time off work, and even reschedule appointments and plans. I found several articles stating from Chevy that Dolly Towing is dangerous for several series including the 2006 HHR. It's even in print in their owners manual. We are meeting with the tow company on Monday to get the car back. I think they need to wipe away any tow charge, have the vechcile repaid (they are doing this Monday morning apparently) and issue a 1 year warranty on parts and labor for any repairs to the engine or front suspension. Do I have a legal right to demand these? Anything that can back me up is appreciated.

THANK YOU!
 
I would suggest talking to an attorney,he should be able to tell you if you have a case. Sometimes they will tell you over the phone.
 
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