2004 Chevy Malibu key unlocker not working?

xjessiex8x6

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I can't seem to figure out what is wrong with the key chain unlocker, it stopped working a while ago, my ex put a new battery in, and it still doesn't work, is there anything else I can do to try to fix it? Also, if I have to get it replaced, does anyone know how much that would cost?
I tried to resync it and it didn't do anything, but then I opened the remote and noticed the bracket that holds the battery is lose and it looks like it was attached to a little metal piece, and no longer is...Any suggestions on that?
 
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